BUSINESS OPERATIONS CONSULTING & SUPPORT

This section provides operational consulting, systems alignment, workflow support, organizational structuring, and operational execution strategies across every major department of a corporation.

It is designed to help clients run their businesses professionally, smoothly, efficiently, and with scalable systems — even if they currently operate solo or with small teams.

It also covers all services Build & Live provides to support partners in delivering professionallevel operations.

Executive Operations & Leadership Support

$3,000 – $15,000

This service is for business owners, entrepreneurs, executives, and partners who need help structuring leadership systems, decision-making frameworks, internal communication flows, and management processes

Description

We set up the systems that executives rely on to lead effectively including decision structures, reporting pathways, meeting frameworks, prioritization systems, and executive-level oversight.

This ensures the business does not operate on chaos or guesswork.

Deliverables

  • Executive workflow structure

  • Leadership communication pathways

  • Priority & time-management systems

  • Executive dashboards

  • Decision-making frameworks

  • Meeting cadence templates

  • Cross-department communication systems

  • Strategic planning & quarterly execution structures

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Chief Operating Officer (COO)

  • Director of Operations

  • Chief of Staff

  • Executive Administrator

Part-Time / Contract Roles:

  • Fractional COO

  • Strategic Advisor (Leadership/Operations)

  • Project-Based Operations Consultant

  • Virtual Executive Assistant

Human Resources (HR) Systems & Support

$2,500 – $12,000

For companies needing structured HR systems including onboarding, employee management, internal documentation, and hiring processes.

Description

We create the HR frameworks corporations rely on — hiring structures, onboarding systems, documentation requirements, performance management processes, and compliance-relevant workflows.

Deliverables

  • Job description framework

  • Interview & hiring systemS

  • Onboarding/offboarding workflows

  • HR documentation templates

  • Performance evaluation structure

  • Organizational chart buildout

  • Employee expectations documentation

  • Culture & values alignment

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • HR Manager

  • Talent Acquisition Specialist

  • HR Generalist

  • Organizational Development Manager

Part-Time / Contract Roles:

  • Fractional HR Director

  • Contract Recruiter

  • HR Assistant (remote)

  • Training & Development Specialist

Full Operational Systems & Process Architecture

$3,000 – $20,000

For clients needing complete operational structure across workflows, processes, and internal operations.

Description

We map and construct the entire operational architecture — all workflows, cross-department processes, communication standards, SOP systems, and daily execution structures.

Deliverables

  • End-to-end operations mapping

  • Department workflow diagrams

  • Standards for each operational process

  • Cross-department alignment

  • Roles & responsibilities definition

  • Operational KPIs

  • SOP documentation outlines

  • Efficiency recommendations

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Operations Manager

  • Business Process Analyst

  • Quality Assurance Manager

  • Implementation Manager

Part-Time / Contract Roles:

  • Fractional Operations Manager

  • Process Consultant

  • Systems Specialist

  • Workflow Documentation Contractor

Finance, Accounting & Internal Financial Operations

$2,500 – $10,000

For clients needing structured business financial operations, financial systems, reporting, and internal controls.

Description

We establish financial systems for revenue tracking, expense management, budgeting, reporting, and internal financial workflows. This is not bookkeeping or taxes — it is operational financial structure.

Deliverables

  • Accounting workflow mapping

  • Expense management structures

  • Budget setup systems

  • nternal financial reporting templates

  • Revenue tracking outlines

  • Financial systems organization

  • Approval and control pathways

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Financial Controller

  • Finance Manager

  • Business Accountant

  • Revenue Operations Manager

Part-Time / Contract Roles:

  • Fractional CFO

  • Bookkeeper (contract)

  • Payroll Specialist

  • Financial Analyst

Customer Service & Client Delivery Systems

$1,500 – $8,500

For companies wanting consistent, professional customer service operations and client delivery processes.

Description

We create customer experience systems that cover intake, communication, support, escalation, follow-up, delivery, and retention.

Deliverables

  • Customer service workflow

  • Ticketing or communication systems

  • Automated client touchpoints

  • Service delivery pathways

  • Client onboarding/offboarding

  • Escalation resolution structures

  • Customer satisfaction metrics

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Customer Service Manager

  • Client Success Manager

  • Service Delivery Coordinator

Part-Time / Contract Roles:

  • Customer Support Representatives

  • Virtual Customer Success Specialist

  • Call Center Support (outsourced)

Project Management Infrastructure

$1,500 – $7,500

For businesses needing structured project oversight, scheduling, task management, and delivery systems.

Description

We build a full project management ecosystem using platforms like Asana, ClickUp, Trello, Monday, etc. This includes workflows, templates, automations, and execution plans.

Deliverables

  • Project management setup

  • Custom project templates

  • Accountability structures

  • Task assignment & tracking

  • Automation setup (where possible)

  • Review & QA frameworks

  • Reporting dashboards

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Project Manager

  • Program Manager

  • Operations Coordinator

Part-Time / Contract Roles:

  • Freelance Project Manager

  • Project Coordinator (remote)

  • PM Systems Specialist

Compliance, Policy & Organizational Documentation

$2,000 – $9,500

For clients needing strong organizational documentation, compliance structure, and policy systems.

Description

We establish compliance-ready documentation frameworks including policies, SOPs, governance systems, and operational guidelines.

Deliverables

  • Compliance documentation structure

  • Policy templates

  • SOP development

  • Organizational recordkeeping systems

  • Data governance guidelines

  • Accountability mapping

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Compliance Manager

  • Policy & Documentation Specialist

  • Governance Administrator

  • Risk Management Coordinator

Part-Time / Contract Roles:

  • Compliance Consultant

  • Policy Writer

  • Records Management Assistant

  • Internal Audit Support Specialist

Technology & Systems Integration

$2,500 – $10,000

For clients needing unified technology ecosystems, CRM integration, automation, and system alignment.

Description

We map all tools, identify gaps, and connect everything — CRM, website, email, calendar, workflow tools, dashboards, and automations — into a smooth operating system.

Deliverables

  • Systems architecture map

  • CRM + website + email integrations

  • Automation recommendations

  • Tech stack alignment

  • Dashboard setup

  • Integration blueprint

  • Platform configuration

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • IT Systems Manager

  • Technical Operations Manager

  • Systems Engineerinator

Part-Time / Contract Roles:

  • CRM Specialist

  • Integration Engineer

  • Automation Specialist

  • Technical Support Assistant

Vendor, Contractor & Partnership Management Systems

$1,500 – $7,000

For businesses managing multiple vendors or contractors who need structured coordination and accountability.

Description

We create systems for vendor onboarding, performance tracking, communication, documentation, and partner management.

Deliverables

  • Vendor evaluation system

  • Vendor onboarding system

  • Performance metrics

  • Contracting structure (non-legal)

  • Documentation management

  • Collaboration workflows

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Vendor Relations Manager

  • Procurement Specialist

  • Partnership Coordinatorinator

Part-Time / Contract Roles:

  • Contract Administrator

  • Vendor Onboarding Specialist

  • Quality Control Reviewer

Performance & Quality Control Systems

$2,000 – $9,000

For companies wanting consistent quality and measurable performance across all operations.

Description

We build quality control systems, performance frameworks, corrective action pathways, and improvement cycles.

Deliverables

  • Performance dashboards

  • QA checklists • Benchmark setup

  • Corrective action system

  • Continuous improvement framework

  • Review cycles

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Quality Assurance Manager

  • Performance Manager

  • Continuous Improvement Analyst

  • Operations Analyst

Part-Time / Contract Roles:

  • QA Specialist

  • Performance Consultant

  • Team Evaluator

  • Project-Based Auditor

Reporting & Analytics Frameworks

$2,000 – $8,000

For companies needing actionable visibility through data, KPIs, dashboards, and operational reporting.

Description

We build full reporting frameworks including dashboards, KPI structures, performance metrics, and analysis tools.

Deliverables

  • Reporting templates

  • KPI frameworks

  • Operational dashboards

  • Financial analytics outlines

  • Data interpretation support

  • Monthly or quarterly reporting setup

Part-Time / Full-Time Equivalent Roles & Positions

Full-Time Roles (FTE):

  • Data Analyst

  • Business Intelligence Analyst

  • Reporting Manager

  • Operations Analyst

Part-Time / Contract Roles:

  • Dashboard Designer

  • Data Visualization Specialist

  • KPI Consultant

  • Reporting Contracto r